California Auto Supply

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HELP TOPICS & FAQ

Check the product description and your owner’s manual, and have your vehicle’s year, make, model, engine size and VIN ready. If you are not sure, call our parts counter at (909) 623-3151 before you order – we are happy to check it with you.

Often, yes. Ask at the counter or contact us with your vehicle details and the part you need. Special-order parts may have different return terms – see the Return & Core Policy.

Some parts – such as batteries, alternators, starters and brake calipers – carry a refundable core charge. Bring the old part back in the original box with your receipt and the core charge is refunded. Details are in the Return & Core Policy.

Go to Order Status and enter your order number with the last name or phone number used at checkout. Signed-in customers can also see every order under My Account > Orders.

Choose Pickup on the product page or in your cart, pick your store and check out. We will let you know when your order is ready; bring your order confirmation and a photo ID.

Call us as soon as possible at (909) 623-3151. If the order has not been prepared or shipped yet, we will do our best to change or cancel it.

See our Return & Core Policy for what can be returned, time limits and how to return an online order.

Participating stores accept used motor oil and lead-acid batteries for recycling – call your store first. California law requires used oil and lead-acid batteries to be recycled, not thrown away.

Accepted payment methods are shown at checkout. In store, ask the counter.

Yes – see Commercial & Fleet Sales or contact us to set up an account.

Select Sign In / Enroll at the top of any page and choose Create an Account. With an account you can track orders, save addresses and keep a wishlist.

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